Terms of Service

Last updated: March 17, 2026

These Terms of Service ("Terms") govern your use of the gaffneyits.com website and any services provided by Gaffney IT Solutions ("GaffneyITS," "we," "us," or "our"), an operating company of AW&G Inc. By using our website or engaging our services, you agree to these Terms.

1. Services Overview

GaffneyITS provides web design, app development, MVP builds, managed hosting, HIPAA Health Checks, and SOC 2 Readiness Checks. All project engagements are governed by individual project agreements, statements of work, or proposals that are separate from these Terms.

2. Use of This Website

You may use this website for lawful purposes only. You agree not to:

  • Submit false or misleading information through our contact form
  • Attempt to gain unauthorized access to any part of the website or its systems
  • Use the website to transmit malware, spam, or harmful content
  • Scrape, copy, or reproduce website content without written permission

3. Quotes and Proposals

Quotes and proposals provided through our website or via email are estimates based on the information you provide. A quote does not constitute a binding agreement. Work begins only after both parties sign a project agreement or statement of work that outlines scope, timeline, deliverables, and payment terms.

4. Intellectual Property

All content on this website — including text, design, graphics, logos, and code — is the property of Gaffney IT Solutions or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written consent.

For client projects: ownership and licensing of deliverables are defined in each project's individual agreement.

5. Payment Terms

Payment terms are specified in each project agreement. Common terms include:

  • A deposit is required before work begins (typically 50%)
  • Remaining balance is due upon project completion or at milestones defined in the agreement
  • Managed hosting and recurring services are billed monthly or annually as agreed
  • Late payments may incur a fee as outlined in your project agreement

6. Project Scope and Changes

All projects are scoped and priced based on the requirements defined in the signed agreement. If you request changes that fall outside the original scope, we will provide a written change order with the additional cost and timeline before proceeding. We never charge for scope changes without your approval.

7. Confidentiality

We treat all project information as confidential. We will not share your business information, technical details, or proprietary data with third parties without your consent, except as required by law. For HIPAA-related engagements, confidentiality is further governed by a signed Business Associate Agreement (BAA).

8. Limitation of Liability

To the fullest extent permitted by law:

  • GaffneyITS is not liable for indirect, incidental, or consequential damages arising from the use of our website or services
  • Our total liability for any claim related to our services is limited to the amount you paid for the specific service giving rise to the claim
  • We are not responsible for downtime, data loss, or service interruptions caused by third-party providers (hosting, APIs, etc.)

9. Warranties and Disclaimers

We stand behind the quality of our work and will fix defects in deliverables within a reasonable warranty period defined in your project agreement (typically 30 days after delivery). Beyond that:

  • This website and its content are provided "as is" without warranties of any kind
  • Blog articles and guides are for informational purposes only and do not constitute professional legal, medical, or financial advice
  • Information about HIPAA and SOC 2 is educational — always consult qualified legal counsel for regulatory decisions

10. Termination

Either party may terminate a project engagement as outlined in the project agreement. If you terminate early, you are responsible for payment for work completed up to the termination date. We reserve the right to suspend or terminate website access for anyone who violates these Terms.

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved through good-faith negotiation first. If negotiation fails, disputes will be resolved through binding arbitration or in a court of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, contact us:

Gaffney IT Solutions is an operating company of AW&G Inc.