Privacy Policy

Last updated: March 17, 2026

Gaffney IT Solutions ("GaffneyITS," "we," "us," or "our"), an operating company of AW&G Inc, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit gaffneyits.com or use our services.

1. Information We Collect

Information You Provide

When you fill out our contact form or communicate with us, we may collect:

  • Name (first and last)
  • Email address
  • Phone number (optional)
  • Company or organization name
  • Project details and messages you send us
  • Service preferences, budget range, and timeline

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • IP address (anonymized where possible)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Deliver the services you request
  • Send project updates and communications related to your engagement
  • Improve our website and services
  • Protect against fraud and unauthorized activity

We do not use your information for unsolicited marketing. We will never sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

We may share your information only in these limited circumstances:

  • Service providers: We use tools like FormSubmit.co to process form submissions and Cloudflare for hosting and security. These providers only access your data as needed to perform their services.
  • Legal requirements: We may disclose information if required by law, regulation, or legal process.
  • Business transfers: In the event of a merger or acquisition involving AW&G Inc or GaffneyITS, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your information, including:

  • SSL/TLS encryption on all pages (HTTPS)
  • Hosting on Cloudflare's secure edge network
  • Limited access to personal data on a need-to-know basis

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies

Our website uses minimal cookies. We do not use advertising cookies or third-party tracking cookies. Cloudflare may set technical cookies required for security and performance (such as bot detection). These are essential cookies and do not track your browsing activity across other websites.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for any optional data processing

To exercise any of these rights, contact us at [email protected].

7. HIPAA-Related Engagements

For clients who engage us for HIPAA Health Checks or HIPAA-related work, we handle all Protected Health Information (PHI) under a signed Business Associate Agreement (BAA). PHI is never collected through this website or our contact form. Sensitive information is only exchanged through secure, agreed-upon channels after a BAA is in place.

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Gaffney IT Solutions is an operating company of AW&G Inc.